This Privacy Policy explains how Speakers Solutions handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a speakers bureau, we act as an intermediary between event organisers and speakers, which means we collect and share personal information of three main groups: event organisers and clients, speakers and applicants, and visitors to our website.
By using our website or engaging our services, you consent to the collection, use and disclosure of your personal information as described here.
"Speakers Solutions", "we", "us" and "our" refer to Speakers Solutions, an Australian speakers bureau established in 1997. You can contact our Privacy Officer using the details in section 19.
The personal information we collect depends on your relationship with us.
We collect personal information directly from you — when you make an enquiry, apply to join our roster, enter into an agreement, or contact us. We may also collect it from third parties, such as referrals, your colleagues or representatives, publicly available sources, and your public professional or social media profiles, where relevant to representing a speaker or arranging a booking.
We collect and use personal information to:
Some of our speakers share stories involving health, mental health, lived experience or other sensitive matters as part of their professional profile. We only collect sensitive information where it is reasonably necessary for our functions and, generally, with your consent. Where a speaker provides such information for promotion, they consent to us using and disclosing it for that purpose. You can withdraw consent at any time by contacting us.
As a bureau, sharing information is core to our service. We may disclose personal information to:
We do not sell your personal information. We take reasonable steps to ensure third parties handle your information securely and consistently with this policy.
Where we represent a speaker, their professional information — including name, biography, photographs, videos and topics — is published on our website and may be shared with organisers and used in marketing. This information is intended to be public. Speakers may request changes or removal of their profile by contacting us, subject to any contractual arrangements.
We may send you updates about speakers, events and services where you have opted in or where permitted under the Spam Act 2003 (Cth). Every marketing message includes an unsubscribe option, and you can opt out at any time. We will still send essential service communications relating to your bookings or representation.
Our website uses cookies and similar technologies to operate the site, remember preferences and understand usage. For details and how to manage them, see our Cookies Policy.
Because we work with international speakers and organisers and use cloud-based service providers, your information may be stored or processed outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle your information consistently with the Australian Privacy Principles.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including access controls and secure systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep personal information only for as long as necessary to provide our services, meet our legal, tax and contractual obligations, and resolve disputes. When information is no longer required, we take reasonable steps to destroy or de-identify it.
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. Contact our Privacy Officer (section 19) and we will respond within a reasonable period. We may need to verify your identity first.
Our services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal information from children. If you believe we have, please contact us so we can delete it.
Our website may contain links to third-party sites (such as speakers' own websites or video platforms). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
If you believe we have breached the Australian Privacy Principles or mishandled your information, please contact our Privacy Officer so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time to reflect changes in our practices or the law. The current version will always appear on this page, with the "last updated" date revised.
For privacy questions, requests or complaints, contact our Privacy Officer:
Speakers Solutions — Privacy Officer
Email: info@speakerssolutions.com.au
Phone: 0414 761 942
Post: PO Box 827, Croydon, Victoria, Australia 3136