Justin Herald

Book Justin Herald for speaking engagements & events.

justin herald

At the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life.

Justin created Attitude Inc, a clothing brand that became an international licensing success that turned over in excess of $20 million per year.

Justin’s success was so well noted that he was named the “INTERNATIONAL ENTREPRENEUR OF THE YEAR” for 2005.
He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.

He is also Managing Director of Customer Culture, one of Australia’s leading customer service and customer engagement training companies, that not only teaches staff the “how” to give great service, but more importantly, “why” it is needed.

He also is the author of 8 international bestselling books. He also personally mentors over 100 business owners each year

Justin is regarded as one of Australia’s most sought after speakers with engagements booked all over the country and overseas speaking in front of 80,000 people each year.

A Masterclass in Humor and Insight with Justin Herald😄🎙️ At our 2024 Be More, Achieve More Symposium, Justin Herald captivated us with his unique blend of wit and wisdom. His “Year of the Customer” presentation wasn’t just entertaining; it was a treasure trove of strategies for elevating customer service to new heights. Attendees were buzzing about how Justin’s humorous anecdotes and practical insights made complex concepts accessible and engaging. His remarkable journey from a modest investment to a multi-million-dollar empire has inspired many, reinforcing the incredible power of passion and a customer-centric approach. Echoing the sentiments of our attendees, Justin’s session was not only hilarious but also profoundly inspiring, reminding us all of the limitless possibilities that await with the right focus and dedication.

Bianca Paozzo COO and Co Founder. Express Group

Justin’s ability to connect with his audience and deliver his message in both an engaging and relatable manner left a lasting impression on all attendees.

Justin’s passion for speaking and commitment to excellence are evident in every aspect of his presentation.

I highly recommend Justin Herald for any speaking engagement or consultation services. He is a talented presenter who can bring value to any event or organisation. His experience and knowledge in the business world are invaluable, and his ability to motivate and inspire others is truly remarkable. If you want an audience to be activated then Justin Herald is the perfect choice.

Nadene Turf Australia Strategic Projects Officer

I recently heard Justin speak at a three day Industry conference that rotated through quite a few keynotes across the program. I must admit my eyes were glazing over by midway through day three when Justin hit the stage.

What a breath of fresh air!

Justin’s keynote was relatable, humorous & full of absolute gold. I was completely engaged for every minute of his keynote & still recall the majority of it. While it was a fairly large audience- I felt like Justin was connecting with everyone in the room (myself included) as if he was having a chat at a dinner party.

Often- speakers will come in with an air of superiority & a success story that seems unattainable to the vast majority of attendees. Justin’s keynote is delivered with a down to earth & relatable message as someone who has very literally built a business from the ground up proving that passion, a quick intellect & a “no bull” approach can in fact bear fruit.

Justin’s entertaining delivery certainly resonated with me & I wouldn’t hesitate to recommend him as a speaker with impact at your next event

Louise Director Australian Dance

Thank you for being our keynote speaker for our Fleet Managers conference. The feedback was excellent.
35% said that you were “amazing”, and 65% rated you as excellent!
Comments from the team such as “I thoroughly enjoyed the day as I learnt a lot. Justin was a very engaging speaker”, “Loved Justin, very inspiring” and “I loved Justin’s comical and sensible approach. He made it easy to listen.

Margot Eagers Automotive

We were faced with the responsibility of selecting a guest speaker for our recent national conference. The task was not taken lightly, as we understood the pivotal role a speaker plays in setting the tone and imparting valuable insights to our attendees. After thorough deliberation, it became evident that Justin Herald was the perfect fit for our event. Recognized as one of Australia’s foremost Conference Keynote speakers, Justin’s reputation precedes him. Beyond his speaking prowess, his role as the Managing Director of CustomerCulture.com added another layer of credibility to his expertise. Our aim was to secure a speaker who could bridge the gap between complex concepts and our audience’s perspective, cutting through the noise and providing meaningful takeaways. True to our expectations, Justin’s address was a masterclass in effective communication, resonating deeply with our attendees. Without hesitation, I wholeheartedly endorse Justin as an inspirational speaker for any corporate function, confident in his ability to elevate and empower audiences across various industries.

Steve Barnett Managing Director Specific Locations